The Operational Risk Director leads the maintenance of policies and procedures designed to capture, investigate, mitigate and report operational risks and loss events across the Firm; leads the compilation and reporting of operational risk to appropriate governance committee's.
This position is responsible for managing staff workflow, including supervision of Reception, Mailroom, Workstation Support, Administrative Support and other positions based upon the size and characteristics of the Branch
In this role, you will participate at the highest levels of ED/NA in making strategic decisions regarding the organization's direction, champions major corporate initiates and process improvement concepts.
In this role, the selected candidate must be a motivated leader with experience building and mentoring high performing teams, energetic pace with a nose for identifying, solving, and preventing problems.
In this role, the selected candidate will manage a group of high-performing global support managers and their respective Customer Engagement teams to ensure efficient, high-quality customer support interactions.
This hands-on position is responsible for managing nursing operations on a twenty-four hour basis, including high quality, cost effective delivery of patient care, managing nursing personnel, and developing and implementing approved department projects and goals.
This role will provide direction and leadership for their regional cross docks teams, build strategic partnerships with customers while achieving their expectations, successfully plan and execute models of operation, while achieving company financial/operational metrics.
In this role, the selected candidate will work closely with sales leaders to review sales process quality, identify and prioritize opportunities for improvement - assist sales leaders in understanding process bottlenecks and inconsistencies.