In this role, the selected candidate must have an ability to troubleshoot in a high level systematic way, Ability to identify issues and research cause; experience in printer installation and maintenance, including drivers.
In this role, the selected candidate will deliver periodical progress reports, proactively submits information regarding trends within the market and provides recommendations regarding the improvements in the approach to the marketplace.
In this role, the selected candidate must have an experience providing phone support for Windows 7 & 8 desktop environment including Active Directory (AD), within a Retail Financial Services environment.
In this role, the selected candidate will monitor printer toners and ink jet cartridges, replacing and reordering when needed; Support, install and maintain desktop hardware, software, monitors and printers.
In this role, the selected candidate will receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
In this role, the selected candidate will deliver a unique customer experience aimed to improve a customer's financial well being and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
As a Branch Sales and Service Representative, you will engage in proactive sales and customer service activities including teller transactions, cross-selling bank products and developing referral opportunities. This position, within PNC's Retail Branch Banking Network, is based in Dayton, OH at the West Carrollton branch.
In this role, the selected candidate will develop and maintain proficiency in the use of company-wide standard software; assist users in the operation of laptop/desktop computer hardware, software, and peripheral devices.