In this role, the selected candidate will manage support, incident management, problem management and change management for devices and resources monitored by Logicalis Managed Services, including Windows / Unix / Linux servers, System i devices, network devices and applications as well as other supported configuration items for internal and client systems.
Manage, lead and develop a team of account managers to ensure we are executing HVAC delivery of service based on client specific guidelines while working to increase the number of sites we manage for each client.
In this role, the selected candidate will develop and maintain an environment for clinically sound and safe patient care across Abortion and Family Planning extended scope of service; comply with all state and federal abortion laws and regulations.
In this role, you will develop and implement a case management plan, including a waiver service plan, in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals.
Improve overall quality of delivery agent network, including QOS (Quality of Service) improvement, damage reduction, and inventory accuracy. Jointly develop/implement improvement programs with existing agents and/or prospect for new agents.
In this role, the selected candidate will be responsible for interviewing, hiring, staffing, performance management and development of staff. Counsels and disciplines employees when necessary in accordance with department and/or organizational policies.
In this role, the selected candidate must be organized with exceptional written & verbal communication skills (MS-Word & Excel) to manage & schedule customers' machine service needs and monitor spare parts.
The Manager, Healthcare Services provides operational management and oversight of integrated Healthcare Services (HCS) teams responsible for providing Molina Healthcare members with the right care at the right place at the right time and assisting them to achieve optimal clinical, financial, and quality of life outcomes.