The SRM is also responsible for leading, directing and coordinating key extended team members in the analysis and execution in the effective delivery of their products and services to clients and prospects.
Develops and maintains an in- depth knowledge of products and services as well as knowledge of competitors and competitive products. Builds client referral pipeline via identification and development of internal and external centers of influence.
In this role, you will focus the majority of their time deepening relationships by connecting customers to sales specialists and offering appropriate financial solutions and services to both individual and small business clients.
Manages relationships with Commercial Banking customers. Grows revenue as directed by senior management by successfully prospecting for new business and retaining and expanding existing customer relationships. Manages loan and portfolio credit quality, sources prospects and develops new customer relationships.