In this role, the selected candidate will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications.
As the Associate Technical Training Developer at the company's world headquarters, your primary mission will be to partner with Senior Developers on various training programs for all internal and external customers.
In this role, the selected candidate will be responsible for designing, coding, testing, debugging, documenting and supporting all types of application consistent with established specifications and business requirements to deliver business value.
The Support Engineer works with our clients, some of the worlds largest retail brands to maintain maximum uptime and effectiveness for triggered email and website messaging campaigns. This is a role for someone sharp, customer-driven and who enjoys the problem-solving and troubleshooting process.
In this role, the selected candidate will support business growth initiatives through product design, evaluation, and qualification activities; act as the primary technical coordinator for all aspects relating to assigned film customers.
In this role, you will research, resolve, and respond to customer questions and callbacks (via chat, phone and email) in a timely manner and in accordance with established standards, policies, procedures and service level agreements.