The Program Manager is a vital role at company Output Solutions (FOS) that significantly contributes to its overall business success. You are responsible for all aspects of new client implementations, changes to existing business as well as training all levels of the FOS organization and external clients on successful implementation processes.
In this role, the selected candidate will navigate a challenging matrix environment, lead multi-faceted and multi-functional teams with a strong ability to problem solve and lead and motivate others in problem resolution.
In this role, you will interface with other company departments as necessary, which may include schedules, budget changes, material and equipment expenditures, estimating, payroll, personnel matters, construction, masonry, steel groups and all subsidiaries.
In this role, you will be responsible for
products and branding strategies, catalog creation, and sales plan coordination with our customers leadership teams and sales forces. The duties listed should not be considered all inclusive.
In this role, the selected candidate will be responsible for managing the coordination and completion of projects to achieve and exceed internal objectives and customer requirements on-time and on-budget.
In this role, the selected candidate will define service objectives by determining project requirements; participate in project diagnosis and kickoff preparations; create communication plans, identify and discuss project risks with customer.
In this role, the selected candidate will assist the Practice Director in the management of the performance of the AX practice in terms of revenue and billability; assist in the deployment of resource to drive profitability and practice growth.
In this role, the selected candidate will monitor all the requests (defects and enhancements) are posted to the Maintenance Group; reproduce all issues posted by the client, provide guidance when needed and solve configuration requests.