TheIT Operations Analyst with focus on Telecom Mobility Services, is responsible and accountable for managing the provision of Telecom Expense Management (TEM) Services, Mobility Services, and outsourced Network Services for all NiSource business segments
In this role, the selected candidate will lead the effort, working with the business, to define and document what constitutes business success for medium to large size initiatives within a single organization.
In this role, you will develop complex data mappings to document data flows through multiple databases to ensure accuracy and quality of data; interact with Business and IT teams, understanding processes and enabling requirements for testing efforts.
In this role, you will provide functional support to DC end users for all technology systems installed at the facility (with the exception of systems and/or processes that have not been procured / managed / supported via the IT division of TSC) and using appropriate skills, liaise with end users, vendors, SSC support personnel, DC users and administrative staff as required to troubleshoot and resolve technical support issues
In this role, the selected candidate will design and enhances internal controls such as segregation of duties, production change management, software management, security, incident handling, and transmission integrity; assist internal audit team and serves as a liaison with external auditors to facilitate auditing process.
In this role, you will assist in the design and development of Security implementations; develop and implement standards and operating procedures; maintain proper change management documentation for all hardware and software modifications.
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$110K to $180K -Columbus, IN
In this role, you will troubleshoot moderately complex issues with existing security and privacy protection protocols. Performs root cause analysis, and makes recommendations on changes for review by others.