In this role, you will identifies, investigates and solves production problems through directing teams and business partners and providing technical and business solutions to issues, which includes preventative measures and appropriate communication to clients regarding resolution.
In this role, you will identify infrastructure technology solutions, standards and resources for individual teams in the company including R&D, Creative, Operations, Finance, Legal, Sales, and Product.
In this role, you will direct selection, development and maintenance of business applications to serve business needs of operating companies, in addition to related needs of the agency force for Alliance companies and support for non - alliance independent agents.
In this role, you will build trust and rapport, as the primary principal spokesperson with key Sr. stakeholders and facilitate executive (i.e. VP) level portfolio discussions, often representing functional stakeholder demand.
The Director, IT Operations, is responsible for the successful delivery of IT services through the establishment of processes and controls that ensure the effective planning, development, testing, and delivery of software. The role is also responsible for the support of Meritain Health's IT systems once in production.