In this role, the selected candidate will provide excellent customer service to internal customers through written and verbal communications; collaborate with IT professionals to address user problems and solve technical issues.
In this role, you will provides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff.
The candidate will be responsible for the design, implementation, and maintenance of vended system software, the installation and maintenance of purchased systems software, as well as, the configuration and support of hardware systems across Mayo Clinic sites.
In this role, you will be responsible to design control test steps to address key risks. Work with business partners to present and validate potential issues; facilitate the development of appropriate remediation plans and timeliness.
This position is primarily concerned with business process modeling. It will interact with business analysts and SMEs to help establish descriptions of current state business processes, analyze weaknesses and strengths in the processes and work with the business team to define future state processes
In this role, the selected candidate will be responsible to analyze requirements and demonstrate problem understanding, model business operations, analyze and design solutions as part of software development life cycle