The selected candidate will provide collaborative support to clients on company products and services such as system access, search creation, problem resolution; involve other subject matter experts as necessary.
In this role, you will lead a team of cI client managers to drive retention and revenue growth across an assigned list of cI accounts, through effective on-boarding and product education, high value customer service, and proactive partnering with cI sales executives to uncover and pursue new sales opportunities within those assigned accounts.
In this role, you will be responsible for developing existing client relationships; provides consulting support on client projects and assists in the development of new business opportunities for 401(k) services to employers within the cooperative industry.
In this role, you will be responsible for the quality aspects of a specific client including client service instructions and reserves; to conduct client specific audits; to monitor client audit compliance; to resolve client issues by working with the company Quality and Operations staff.
In this role you will be working in a technology field with some of the worlds biggest household names (20% of the fortune 500 are on dc groups client roster). If you have a track record of exceptional sales work and enjoy working in an energetic team environment, wed love to hear from you!
In this role, you will participates in organizational activities to meet or exceed company objectives by applying knowledge from background area of expertise to special projects that will help drive profitability and growth.