Continually inspect contractor work to assure that job schedules are maintained and that work is being performed safely, efficiently, and per design specifications and be responsible for testing and acceptance of work performed by the contractor.
Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
In this role, you will influence and build new designs, architectures, standards and methods for small and large-scale distributed systems; engage in service capacity planning, demand forecasting, software performance analysis, and system tuning.
Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers business needs and, consequently, for understanding customers businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction.
Take ownership of customer and partner issues through resolution and provide enterprise level technical support to our customers and partners via phone, email, web and other support channels as required.
Monitors state and federal regulatory developments (proposed and promulgated rule making, notices, etc.), trends (regulatory and intra-company), and assess impacts of applicable regulatory requirements.
The Sales Engineer is responsible for providing industry expertise technical support and presenting technical solutions to the sales and business solution teams that result in retaining and increasing revenue and clients.