This position provides support for division systems configuration, system testing and workflow processes. It also provides technical expertise for identification, research and resolution of technical issues. This position also supports the successful achievement of overall performance goals established by the appropriate entities.
In this role, you will analyze, and evaluates business systems and user needs. Responsibilities also include documenting requirements, defining scope and objectives, and formulating systems to parallel overall business strategies.
In this role, the selected candidate will gather and analyze business requirements and creating drafts for system design and development; assist both Functional and technical team with design and implementation of the new system.
In this role, you will be responsible for assisting both Functional and technical team with design and implementation of the new system.Gathering and analyzing business requirements and creating drafts for system design and development.
In this position, you will monitor day to day system rejections on front-end operating system; quality control, research and resolve issues to improve customer lifecycle for the companys operating system. (I.e. enrollment failure, customer payment, customer data corruption, etc.)