In this role, the selected candidate will demonstrate the ability to work on multiple projects simultaneously and prioritize work to meet adapting deadlines; strong verbal and written communication skills.
The Support Engineer (Level 1-2) would be responsible for collecting logs, analyzing failure conditions, troubleshooting issues, implementing known solutions as well as providing and creating new solutions.
In this role, the selected candidate will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines.
In this role, the selected candidate will be able to handle most of basic to advanced calls in User, group management, system start-up, service modification, Crontab entries, ACL modifications, file system management, root & OS backups.
In this role, the selected candidate will support a mid-sized bioinformatics team working on cutting edge drug discovery and vaccine development projects by providing experienced and proficient SAS, PERL, Java and SQL programming.