In this role, the selected candidate will participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
In this role, you will be responsible for
maintains understanding of industry trends and best practices. Identifies opportunities to utilize technology to automate and streamline processes, simplify customer interaction and improve service delivery.
In this role, you will ensure proper systems operation and implements proactive measures to ensure availability, reliability and performance goals are consistently met. The selected candidate will support other teams with the use of operating systems, systems software and hardware components.