The Business Analyst I is responsible for the development of effective and efficient business processes. Incumbents provide analysis and reporting on departmental/group revenue, expense, and strategic projects. This position will drive profits and cut costs.
In this role, the selected candidate must have a complete understanding of Agile methodology for implementing customization's and/or product enhancements within the Retail-Shipping applications through requirements definition, operational roll-out and continued support post-production.
This individual translates business requirement documents into functional specifications to drive the required technology modifications and works with the Credit Operation business line to determine defect resolution along with recommended system enhancements.
The IT Business Analyst is responsible for providing top-level support to end-users. This position will set-up and maintain Oracle Self-Service modules, run diagnostic scripts (read only), diagnose and work with the developers to correct application issues, process and submit FTP transmissions and ensure that customer support to the end users is exceptional.
In this role, the selected candidate will translate business and design requirements into technical requirements for multiple Development teams - back end service developers, framework developers, and UI developers.