Matches the Company's technical, commercial and operational capabilities to customer needs through developing a clear understanding of customer's business & technical issues and drivers and effective delivery of technical sales presentations and personal working relationships.
In this role, you will analyze proprietary software log files, stack traces as well as various related technology logs for root cause problem determination and providing the appropriate solution or next steps.
The Sales Engineer is responsible for providing industry expertise technical support and presenting technical solutions to the sales and business solution teams that result in retaining and increasing revenue and clients.
In this role, you will be a new business focused individual, who has a genuine passion for targeting new clients and winning accounts but can do so with a consultative approach. You will have sold Product Engineering Services such as Social, Mobile, Cloud, Analytics, and more. Experience around platforms at the back end of a business is required.
In this role, you will be responsible for performing detailed analysis and investigation into incidents for device ( phone and tablet ) and web applications that are deployed globally for clinical research data acquisition and data management.
In this role, the selected candidate will participate, by providing technical support and recommendations, in the development of: new products, services, various website tools, technical documents, product data sheets and glass performance related data provided for our customers use.