Aids in developing key documentation to support product development including VSR (Vision, Scope, Requirements), business plans, and a comprehensive direction to support product line and higher level portfolio growth.
Develop and designs the features of a designated new or existing product to take advantage of an identified market need or opportunity. Manages the development, production, roll-out, pricing or promotion of specific products, product groups or experiences.
The Commercial Sales Ops Manager works closely with sales and customers, ensures B2B sales contracts are properly executed, and that profit margins are protected. This position is responsible for attending pre-construction meetings, site visits, delivery observations, aligning and managing customer and internal expectations.
Proactively communicates relevant information and needs to department leads and department personnel. Be accountable for all phases of the performance management process including corrective action of employees across multiple shifts.
Working to develop new sales opportunities to meet group sales and business goals; and work to achieve customer satisfaction, revenue generation, goal achievement and long-term business goals in line with D&Hs vision and values.
Working hand in hand with the Enterprise Sales Team, you will own the operations component of pilots and partner launches. Interacting successfully with all variances of our clients; examples such as a restaurant host, a general manager, and a COO; is a staple behavior for the Strategic Operations Manager.