Proactively communicates relevant information and needs to department leads and department personnel. Be accountable for all phases of the performance management process including corrective action of employees across multiple shifts.
In this role, you will oversees the operations in a local service center handling a customer service function, which may include claims, member or provider services, billing, enrollment, accounts receivable and implementation services.
In this role, the selected candidate must be able to clearly communicate to the marketing people what they need to know about the product so they can create the go to market strategy helping them to understand the product, positioning, key benefits and target customer.in order to launch the product.
In this role, you will interact with Client and maintains effective client and customer relations at all levels of client organization. Attend client meetings and provide expertise in facilities management.
The marketing operations & project manager reports to the global head of marketing working to help create scalable processes that ensure best practices in project management, lead generation and business growth.
Working hand in hand with the Enterprise Sales Team, you will own the operations component of pilots and partner launches. Interacting successfully with all variances of our clients; examples such as a restaurant host, a general manager, and a COO; is a staple behavior for the Strategic Operations Manager.
In this role, the selected candidate will develop and utilize metrics to meet established objectives and drive continuous improvement; work with the various service functions to optimize organizational performance.