Designs, implements, integrates, and provides full support for software in a multi-tiered, multi-platform environment. Researches the appropriate system software to meet corporate standards and objectives for system performance.
Configure, update, and maintain the workforce management system for operational functionality. Design and maintain labor reporting through the workforce system for key performance metrics using dynamic dashboards.
Support assigned region by investigating, reviewing, and analyzing claims data by applying knowledge of pharmacy policy to ensure claims have processed appropriately based on benefit design and preferred drug list.