In this role, the selected candidate will ensure end-users are informed of issue status through resolution; escalate to the appropriate technology teams when necessary; troubleshoot network and telecommunications connectivity issues.
The Network/Systems Administrator is expected to provide these services with a high level of competency and independence, demonstrating experience and ability in multiple disciplines within IT. The right candidate must be comfortable working with data centers, clients, internal networks and development teams.
The Systems Administrator is primarily responsible for supporting, maintaining, growing and optimizing Red Hat and CentOS Linux systems; as a key member of the IT Infrastructure Team, you will be expected to provide support across key enterprise systems and technologies, including voice and data, Windows 2008/2012 server storage and virtualization infrastructure.
In this role, the selected candidate will be responsible for monitoring high incidents to proactively prevent Critical incidents from occurring; provide timely written and verbal status updates to Caterpillar enterprise and senior management for assigned incidents and problem ticket escalations.
In this position, you will support for an environment consisting of multiple enclaves and classification levels. Manages the functionality and efficiency of a group of computers running on one or more operating systems.
In this role, you will maintain network security by managing host security, file permissions, file system integrity, and adding and deleting users. The selected candidate will develop and maintain appropriate system documentation to ensure that documentation is current.
In this role, you will interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues.
In this role, you will be esponsible for performing application deployments and upgrades. The Administrator ensures maximum service availability by taking appropriate steps in the failure prevention, monitoring and disaster recovery processes.
In this role, you will provide support for cellular broadband Internet cards. The selected candidate will provide maintenance and support for Voice over Secure Internet Protocol (VoSIP) phone sets, systems and service.
In this role, the selected candidate will be responsible for managing all requests, projects and workstreams related to Lanyon Meetings projects, including but not limited to configuration changes and reporting, and SMM related best practices.
In this role, the selected candidate will be responsible for setting up user accounts, maintaining library of system documentation and installing system-wide software and allocation of mass storage space.