Provides troubleshooting support in response to complex problems, questions and inquiries that have been escalated by junior staff; also willing to assist with all types of support tickets and walk-ins when needed.
Providing documented solutions and distance learning training to dealers to help them manage and quickly resolve common issues faced in their technical environment, from client PCs, networking, communications and server infrastructure.
In this role, the selected candidate will be responsible for managing all requests, projects and workstreams related to Lanyon Meetings projects, including but not limited to configuration changes and reporting, and SMM related best practices.
The System Administrator will manage the installation, configuration, optimization, and troubleshooting for both network performance and the applications/servers used on a government network for that purpose.
In this role, the selected candidate will be responsible for setting up user accounts, maintaining library of system documentation and installing system-wide software and allocation of mass storage space.
In this role, the selected candidate will perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled job.
Assists in the day-to-day operation of NU-Q media production facilities including still photography, digital cinema, both studio and field lighting and grip equipment, radio, TV and news productions as well as performing diagnostic functions, implementing maintenance actions and installation of the equipment.