Work closely with development and infrastructure teams to understand the requirements for cme internally developed applications and properly integrate the applications into our aws environment. Ensure that both development and delivery organization standards are followed.
Work closely with the Functional/Business Analysts and key stakeholders to understand requirements, owning software technical specifications and design documents, working with delivery teams to develop and test the PLM applications.
In this role you will reconcile the data integration between budget planning application and other applications, including general ledger data and any seeding of data for the initiation of the fiscal year budget process.
Responsible for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
Demonstrate a basic working knowledge of the application and how it interrelates to the operating system of the various computer platforms. Provide basic technical support for system software and develop reports and utility applications as required.
In this role, you will work closely with the Functional/Business Analysts and key stakeholders to understand requirements, owning software technical specifications and design documents, working with delivery teams to develop and test the PLM applications.
In this role, the selected candidate will experience in a corporate Service Desk role; a strong background with PC systems running Windows 7 or greater; proven experience with Microsoft Office 365, and familiarity with Lotus Notes.
In your role as a Technical Support Engineer, you will lead a team that is the first point of contact for clients and is responsible for tier I/II technical issues and will require the ability and eagerness to perform root-cause analysis as it relates to Network, Server and Cloud issues.
In this role, you will be responsible for research, resolves and responds to complex questions received via telephone calls or escalations, and provides support on services in accordance with current standards. Follows up with user to ensure problem is resolved satisfactorily.
This role will support the various production support/application & business teams as it relates to our Resiliency / Cyber programs and initiatives. This resource will be responsible for interfacing with central teams understanding requirements/tools/deadlines/targets and insure the Commercial Bank application platforms are in compliance with all requirements.
In this role, the selected candidate will provide troubleshooting and resolve the problem or refer it to the appropriate department; escalate when a problem cannot be resolved or another department is not providing quick support/resolution.
In this role, you will have an understanding of the existing electrical system loading profile, utility charges, power quality, grounding, protection, maintenance needs, safety, reliability, and remaining useful life of the plant power system equipment.