Your responsibility will be aligning business and technical components to ensure delivery of Rev+ features. You will work directly with a talented team of product owners, developers, testers, and data scientists who are responsible for building the products and architecture to communicate this information across the Expedia landscape.
As a Cloud Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business critical applications.
In this role, the selected candidate will be responsible for the overall architecture of the system and maintaining an up-to date ERD (Entity Relationship Diagram) for all the objects and associations used.
The candidate should engage with customer daily regarding new functional technical requirement, identifying technical issues and working out the detailed solution to satisfy customers high expectation.
In this role, the selected candidate will establish productive, professional relationships with key personnel in assigned accounts; identify prospective companies where opportunities exists and develops new strategic partnerships.
In this role, the selected candidate will manage the development of internal tools as well as client-facing projects that will be used by businesses and brands to further influence the way consumers interact with their mobile apps.
In this role, the selected candidate will manage/direct the activities and people associated with small to large scale projects with a focus on any or several non-IT business applications and disciplines.
Work with business stakeholders to manage and define the project scope and requirements; which includes, developing detail project plan, project budget, defining deployment scope of release, roles and responsibilities and developing deployment strategy and plan for technology preview.
Utilize senior level customer relationships, needs analysis, market and best practices and in-depth knowledge of customer enterprise-wide business process and technology investments to cultivate new opportunities with complex customers. May lead cross functional project teams of SME to recommend enhancements, create new customized solutions generally high in complexity and impact to the organization.
The Technical Support Manager will be a member of the team responsible for overseeing new installations and servicing of our ATM product base. This will involve establishing and managing a detailed plan (schedule) to execute the successful installation of ATM equipment.
Perform routine reporting and ad hoc analysis of divisions financial results and financial projections, variance reporting, labor productivity, operational metric and other management reports, financial analyses, performance management reporting and corporate presentations for internal and external use, and assist with developing and using statistical modeling for accuracy in forecast improvements.