Ensures overall goals for production and underwriting profitability are met by analyzing key metrics such as sales conversion rates, average premiums, loss experience, and retention; Communicates results, strategies, and action steps to senior leadership on regular basis.
This position is responsible for leading and managing the development, implementation, strategic day-to-day administration of managed care operations in a variety of clinical functions such as Utilization Management, Case Management and Disease Management.
The COM will seek direction from and keep the Director, Coding Operations apprised of the departments status with regard to personnel issues / changes, workload assessments / resource needs, client issues, coding production or coding accuracy issues, and proposed disciplinary actions.
Include supervision of associates in their day-to-day functions of resolving problems and executing transactions within specific operations units requiring immediate and frequent involvement with unit activities.
Supporting training development, as assigned, for all End Users expected to perform under the operational excellence in business operations strategy. Includes on-boarding, refresher training, when needed, and off-boarding.
The Operations Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hote
Perform routine reporting and ad hoc analysis of divisions financial results and financial projections, variance reporting, labor productivity, operational metric and other management reports, financial analyses, performance management reporting and corporate presentations for internal and external use, and assist with developing and using statistical modeling for accuracy in forecast improvements.
This person would manage these products and solutions through their entire life-cycle while working with a global customer base. Qualified candidates for this position should demonstrate a technical aptitude as well as business savvy.
Work towards the release of a debit product for the international partners with a focus on regulatory, risk, marketing, communication, and legal aspects for DCI franchises and network alliances which includes supporting the governance requirements to move this effort forward.