In this role, you will be responsible for all work in progress assigned to ensure completion of tasks and proper communications with clients; record all support activities for proper measurement of support provided.
In this role, the selected candidate must have detailed knowledge of Windows (Win 7/XP/VISTA/200x), windows registry, Applications, and computer drive imaging technologies (Symantec Ghost, Microsoft Image-X), and client platforms and related hardware.
In this position, you will support, Install, maintain, and troubleshoot standard PC hardware and peripherals, local data center / servers support and software applications, including burglar, card access system, telecommunications systems, presentation systems and network infrastructure for local site. Resolve user and system problems.
In this role, the selected candidate will work closely with architecture and other IT areas on selection, design, and implementation of comprehensive technology solutions. Gather requirements for design, analysis, testing, documentation, development and implementation of new technologies.