Job Market Guide: Customer Service Manager jobs in IL

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in IL. Customer Service Managers in IL have between ${} and ${} years of experience, averaging $${} years of experience.

17 Customer Service Manager jobs in IL

Manager, Help Desk

O Fallon, IL
Responsible for managing a top-notch service desk in support of HQ USTRANSCOM. The Service Desk Lead shall prepare reports on incidents status and performance of request fulfillment. Supports Risk Management; Problem Management IPTs; and other ITIL functions as assigned.
industry
Telecommunications
experience
8 - 10 years

Chicago, IL
This position is primarily responsible for managing customer service directly and indirectly managing the warehouse operations and accounting for best customer service experience; maintaining services and operational standards; supervising, coaching, counseling and training staff on sales programs; ensuring adequate staffing and providing superior customer service.
industry
Consumer Goods / Miscellaneous
experience
Not Specified

Highland, IL
In this role, you will be responsible to Manages the processes and procedures for the direct reporting organizations to ensure effective and efficient operations are established and operating policies are understood and followed through an active management approach.
industry
Staffing & Recruiting
experience
5 - 7 years

Manager, Help Desk

Scott Air Force Base, IL
In this role, you will supervises assigned staff; which may include subordinate supervisors; in support of networked and stand-alone computer users and systems.
industry
Telecommunications
experience
8 - 10 years

$80K - $100K - Chicago, IL
The selected candidate will supervise 3 reps dealing with customer relationships, complaints, logistics issues, administrative matters, shipping and receiving, in a plant environment.
industry
Food & Beverage
experience
5 - 7 years

$40K - $50K - Chicago, IL
In this role, the selected candidate will attract and service customers by providing product and service information and be responsible for full cycle complete account management including receipt of orders through shipping.
industry
Publishing & Printing
experience
Less than 5 years

Manager, Help Desk

SCOTT A F B, IL
In this role, the selected candidate establishes and implements policies and procedures and ensures their conformance with information systems goals and company/customer objectives.
industry
Telecommunications
experience
8 - 10 years

Chicago, IL
In this role, you will assist our Network Admin by providing first and second level support for all our clients including workstation support, MS Office support, printer setup and troubleshooting, user network connections, smart phones, remote workplace technologies, documentations and LabTech Management.
industry
IT Consulting/Services
experience
Less than 5 years

--- - Chicago, IL
In this role, the selected candidate will assist our Network Admin by providing first and second level support for all our clients including workstation support, MS Office support, printer setup and troubleshooting, user network connections, smart phones, remote workplace technologies, documentations and LabTech Management.
industry
IT Consulting/Services
experience
Less than 5 years

$80K - $130K - Chicago, IL
The Reps are responsible for sales and customer account administration, and order processing activities; the role is responsible for coaching a team to exceed service KPIs and annual sales targets.
industry
Content Management
experience
8 - 10 years

$40K - $50K - Schaumburg, IL
In this role, the selected candidate will attract and service customers by providing product and service information and be responsible for full cycle complete account management including receipt of orders through shipping.
industry
Publishing & Printing
experience
Less than 5 years

Service Desk Manager

Chicago, IL
In this role, you will be responsible for develop a performance measurements framework and facilitate a feedback system to team members on issues such as customer service.
industry
Real Estate
experience
Less than 5 years

$40K - $60K - Joliet, IL
In this role, the selected candidate must be able to master inbound and outbound call strategies; excellent telephone skills are an absolute must for this position.
industry
Automotive
experience
Less than 5 years

Manager, Help Desk

O Fallon, IL
Responsible for managing a top-notch service desk in support of HQ USTRANSCOM. The Service Desk Lead shall prepare reports on incidents status and performance of request fulfillment. Supports Risk Management; Problem Management IPTs; and other ITIL functions as assigned.
industry
Telecommunications
experience
Less than 5 years

$60K - $80K - Addison, IL
In this role, you will act as Customer Service Manager.
industry
Manufacturing / Diversified
experience
5 - 7 years