Job Market Guide: Customer Service Manager jobs in IL

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in IL. Customer Service Managers in IL have between ${} and ${} years of experience, averaging $${} years of experience.

15 Customer Service Manager jobs in IL

Chicago, IL
This position is primarily responsible for managing customer service directly and indirectly managing the warehouse operations and accounting for best customer service experience; maintaining services and operational standards; supervising, coaching, counseling and training staff on sales programs; ensuring adequate staffing and providing superior customer service.
industry
Consumer Goods / Miscellaneous
experience
Not Specified

Lake Bluff, IL
Responsible for hiring direct reports, coaching and counseling employees, including performance reviews, disciplinary action and terminations.
industry
Healthcare IT
experience
5 - 7 years

Highland, IL
In this role, you will be responsible to Manages the processes and procedures for the direct reporting organizations to ensure effective and efficient operations are established and operating policies are understood and followed through an active management approach.
industry
Staffing & Recruiting
experience
5 - 7 years

Manager, Help Desk

O Fallon, IL
Supervises assigned staff; which may include subordinate supervisors; in support of networked and stand-alone computer users and systems.
industry
Telecommunications
experience
8 - 10 years

Manager, Help Desk

O Fallon, IL
Responsible for managing a top-notch service desk in support of HQ USTRANSCOM. The Service Desk Lead shall prepare reports on incidents status and performance of request fulfillment. Supports Risk Management; Problem Management IPTs; and other ITIL functions as assigned.
industry
Telecommunications
experience
Less than 5 years

$60K - $68K - Belleville, IL
Provide support to the order entry and the Customer Service sales department, provides direction to the customer relations team with efficient execution of responsibilities, manage and resolve customer complaints, and build client relationships.
industry
Staffing & Recruiting
experience
Not Specified

Aurora, IL
Develops, maintains and enforces consistent best practices, standardized processes, and reusable tools related to First Alerts implementation methodology.
industry
Manufacturing / Diversified
experience
5 - 7 years

Manager, Help Desk

O Fallon, IL
Responsible for managing a top-notch service desk in support of HQ USTRANSCOM. The Service Desk Lead shall prepare reports on incidents status and performance of request fulfillment. Supports Risk Management; Problem Management IPTs; and other ITIL functions as assigned.
industry
Telecommunications
experience
8 - 10 years

$40K - $60K - Joliet, IL
In this role, the selected candidate must be able to master inbound and outbound call strategies; excellent telephone skills are an absolute must for this position.
industry
Automotive
experience
Less than 5 years

Winnetka, IL
The Manager, IS Service Desk is responsible for understanding, supporting, and contributing to the development and execution of an integrated enterprise-wide, multi-year IS Strategic Plan.
industry
Business Services
experience
8 - 10 years

Manager, Help Desk

O Fallon, IL
Responsible for managing a top-notch service desk in support of HQ USTRANSCOM. The Service Desk Lead shall prepare reports on incidents status and performance of request fulfillment. Supports Risk Management; Problem Management IPTs; and other ITIL functions as assigned.
industry
Telecommunications
experience
8 - 10 years

Service Desk Manager

Chicago, IL
In this role, you will be responsible for develop a performance measurements framework and facilitate a feedback system to team members on issues such as customer service.
industry
Real Estate
experience
Less than 5 years

Chicago, IL
Provides value realization of solutions delivered to ensure optimal penetration and identify up - sell opportunities.
industry
IT Consulting/Services
experience
11 - 15 years

$60K - $90K - Addison, IL
Directly supervises employees. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
industry
Manufacturing / Diversified
experience
5 - 7 years