The selected candidate will prepare appropriate medical documentation on all patients, including any case conferences, patient contacts, medication order changes, re-certifications, progress updates, and care plan changes. Prepare visit/shift reports, updates/summarizes patient records, and confers with other health care disciplines in providing optimum patient care.
In this role, you will develop a progressive plan of care to facilitate medical recovery and progressive return to work. He / She will collaborate with members of the health care team to provide ongoing case management services.
The Complex Case Manager functions across the continuum of telephonic Case Management, with the overall goal of activating the consumer to enhance quality of care, to facilitate change in consumer behavior and to promote optimal outcomes for all parties involved.
In this position, you will acts as liaison for involved parties in the worker's compensation injury by communicating in person and telephonically with the patient/caregiver, attorneys, employer, claims examiners, telephonic nurse case manager, return to work specialists, vocational rehabilitation supervisor, provider(s), ancillary provider(s) and health care team.
As a Case Manager in our Lisle, IL office, you will telephonically actively engaging consumers to develop the right care plan ensuring the member has the right providers, medications, right care and is optimally self-managing their lifestyle.