Assistance with the analysis of claims from external customers that are directed toward a leather issue, including MLB for Pro and Practice baseballs, retail accounts and end consumers who buy commercial balls for signings, our glove suppliers who purchase leather, and any other leather customers.
The candidate will be responsible for establishing software test standards and methods and conducts software tests and review and evaluate software products and services for adherence to government directives, standards and guidelines concerning software quality assurance.
A Software Quality Engineer is responsible for strategic/tactical planning for complex testing efforts. Defines the standard testing architecture, processes and tools for automated and performance testing efforts.
Maintain and improves product quality by completing product, company, system, compliance, and surveillance audits; investigate customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
Participating in quality planning activities including FMEAs, Process Flow Diagrams, Control Charts, and Gage R&R and capability studies; reviewing and preparing documentation including AQP, customer documents, etc.
Establishes gage calibration procedures. Recalls gages for calibration at a predetermined time period, includes coordination with outside laboratories if required. Assures that gages re calibrated, identified and gage records are updated and placed on file.
Works with suppliers, management, Engineers and Manufacturing associates in the resolution of quality problems. Also, assists each of these groups with capability studies and the application of statistical quality control which include Cpk, DOE, Hypotheses Testing, etc.
Participate in project planning and execute on project commitments. Analyze and strengthen testing automation strategy for the department to automate testing, recommend and build processes using automation tools.
The Quality Engineer Outage Services will support the Quality System needs of the Outage Services Division and provide a resource for developing and implementing good Quality practices while supporting the Divisions overall business objectives.