In this role, the selected candidate will assess and select solution provider and design, implement, and support new contact center voice network infrastructure, provide network integration solutions, troubleshoot network problems, create and maintain network documentation, perform training for ongoing support, recommend and implement security standards for future contact center initiatives and improvements.
In this role, you will plan evaluates, and coordinates installation and/or reconfiguration of hardware and software elements of Command and Control networked systems and ensures smooth operation of local area, worldwide and virtual private networks (VPN).
In this role, you will provide specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements.
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$100K to $166K -Brentwood, TN
In this role, the selected candidate will manage high value long term strategic projects that involve newand/or enhancing technology, are highly complex, and require tight coordination and integration with multiple organizations and suppliers.
In this role, the selected candidate will develop design of the voice/contact center solution, plan and execute contact center upgrade and migration activities, including assessment, selection, implementation, support, and documentation of the new contact center architecture.
In this role, you will analyze requirements and design LAN/WAN network configurations consistent with both short- and long-term objectives. The selected candidate will install, maintain and monitor network operations.
In this role, you will regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law.
In this role, you will perform assessments of systems and networks within the networking environment or enclave and identify where those systems and networks deviate from acceptable configurations, enclave policy, or local policy.
In this role, the selected candidate will be responsible for developing the design of the voice/contact center solution at the systems and network level, for planning and executing contact center upgrade and migration activities, and for leading and maintaining enterprise voice and contact center technology strategies and standards.
In this role, you will configure and maintain network management platforms, evaluate, troubleshoot and analyze network events. The selected candidate will develop engineering, deployment and integration plans for new network systems.