Support requirement workshops, help define the problem statement, provide solution alternatives, create detailed design documentation, implement deployment plan, and support knowledge transfer with the objective of providing high-quality and value-adding consulting solutions to customers within the guidelines, policies and norms of Infosys.
This role is more functional than technical - and will be dealing a lot with reporting and client facing work. You will be working extensively with upper management, and with other Dynamics CRM professionals in the company.
In this role, the selected candidate will define the To-be state of business process and workflow as expected by customer (user and IT teams) along with thought leadership inputs, refinements and improvements which will help the customer to achieve objectives faster and in efficient manner.
Creates specifications for changes to system and works with appropriate technical staff or outside sources to ensure changes are performed correctly.
Plays key role in and conducts testing for acquisitions, data conversions, implementations and system updates.
In this role, you will be responsible to develop business requirements as a result of client engagements and business issues. Provide software usage expertise for bray business process supporting applications.
In this role, you will responsible and accountable for quality production support and service delivery to all operations for the E1 support including but not limited to the sales order, distribution, procurement and finance modules with continuous improvement and meeting the agreed service levels.
Identify appropriate IT solutions and strategies that support business unit strategies and accomplish goals. Maintain relationships with business and IT partners to build influence and secure buy-in for governance functions.
A successful candidate will be proficient with both SSIS and SSRS and T-SQL. Ideally, this candidate will also be able to write SQL queries and work with SSAS. The candidate must have experience on SQL 2012 or above in order to be successful in this role.