In this role, the selected candidate will be responsible for day-to-day planning, administration, installation and support of Corporate Telephone Systems, call center type applications and child care center telecommunication technology, i.e. Moves/Adds/Changes and installs associated equipment which includes but is not limited to call recording, predictive dialers and integration points to work force management systems.
In this role, the selected candidate will be responsible for the day to day administration of the Cognos and TM1 systems including upgrades, patching, installations, configuration, debugging, performance monitoring and tuning, disaster recovery, backups and restores, working with users and business analysts to fix issues.
In this role, the selected candidate will work closely with Telecommunications Specialist to ensure that telecommunications lines are documented properly within in-house databases, as well as TEMS bill management's web portal.
The person in the role is responsible for maintaining a tech infrastructure that supports 100+ desktops and 400+ TB of storage; administer user accounts and ensure that shared home directories are working properly.
In this role, you will managing existing and creating new virtual machines, Windows and Linux, off-premise in AWS, and on-premise using VMWare, ensuring that patching, backup and disaster recovery processes are defined, documented, and routinely tested.
In this role, you will perform functional analysis, detailed system trade studies, requirements allocation, and interface definition studies to translate operational requirements into hardware and software specifications.
This position is responsible for working with Linux systems, and associated storage systems and peripherals; experience modifying and building the Linux kernel; exceptional technical and troubleshooting skills with computer hardware, operating systems, and productivity software; experience in system performance tuning and capacity planning.