Implement technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise-wide solutions, using the companys or a third-partys Hardware/software products and/or processes and methodologies.
As a Technical Inside Sales Representative you will work directly, with customers to understand their technical and business challenges and help them identify ways to apply our products toward the resolution of their problems. You will also focus on driving sales growth of product and service opportunities to close.
Develop relationships with our top-tier clients, including financial advisers, retail customers, financial institutions and hedge funds, striving to provide solutions to inquiries while complying with all policies, practices and procedures
Provide pre - sales assistance for sales opportunities to customers and partners. Including installations, troubleshooting and training of forcepoint products. Refine and research technical requirements of the opportunity.
The Sales Engineer is responsible for providing industry expertise technical support and presenting technical solutions to the sales and business solution teams that result in retaining and increasing revenue and clients.
Key responsibilities will include providing marketing input for product development, coordinating the delivery of services by departments within the company, and proactively managing customer accounts in concert with the sales team.
Work closely with the software development team to clarify measurable software requirements, identify software hazards and test controls, identify and correct defects that are found during various stages of testing.