Job Market Guide: Product Support Engineer jobs in Hartford-New Haven

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Product Support Engineers in Hartford-New Haven. Product Support Engineers in Hartford-New Haven have between ${} and ${} years of experience, averaging $${} years of experience.

189 Product Support Engineer jobs in Hartford-New Haven

Support Engineer

Islandia, NY
Identifying complex or high impact issues and coordinating with senior staff where necessary for resolution. Escalating unresolved customer issues to the appropriate subject matter expert or manager according to product line procedures.
industry
IT Consulting/Services
experience
Less than 5 years

Boston, MA
Create and respond to support tickets submitted by customers in accordance with the SLA. Proactively update support tickets and communicate issue status to applicable customer.
industry
Information Services
experience
Less than 5 years

Waltham, MA
Ability and willingness to self-teach new and advance software functions; coaching and instruction will be provided, but we want someone who goes after knowledge.
industry
Software
experience
Less than 5 years

Windsor, CT
Interface with a variety of personnel in support of production including technicians, quality engineers, inspectors, planner, program managers, project engineers and design engineers.
industry
Engineering Services
experience
Less than 5 years

North Billerica, MA
Provide customer support for escalated Tier 2 level issues via email, phone, LiveChat, and other electronic media.
industry
Market Research
experience
Less than 5 years

Andover, MA
Develop troubleshooting technical action plans and determine root cause for customer issues.
industry
Business Services
experience
5 - 7 years

Yonkers, NY
The Information Security Engineer is responsible for the design, implementation and operation of the Information Security systems, applications and tools.
industry
Healthcare IT
experience
Not Specified

Greenwich, CT
Work closely with the research and development group to ensure successful software deployment. Troubleshoot and debug problems across multiple departments and software packages.
industry
Manufacturing / Diversified
experience
Not Specified

Boston, MA
Interactive work with clients (email, phone, web conference, or in person) to diagnose and resolve product or environment-related issues 2012, IIS 7 and 8, ASP.NET, C#, WCF, SQL Server Reporting Services) as well as major third-party products and toolsets.
industry
Business Services
experience
Less than 5 years

Framingham, MA
Engage early and lead risk assessment & mitigation activities. Drive Product Audit strategy & execution.
industry
Business Services
experience
8 - 10 years

Boston, MA
Provide advanced technical support for ERT's product suite to primarily internal users (e.g. Tier 1, Release Engineering, Study Teams, etc).
industry
Advertising & Marketing Services
experience
5 - 7 years

Framingham, MA
We are looking for a talented, driven, and dedicated junior devops engineer. We have a continuous need for innovation to meet the needs of our evolving environment.
industry
Business Services
experience
Not Specified

NISKAYUNA, NY
Drive process improvement in product certification cycle times by developing component and product databases, cut sheets, etc. Work with USB Sales to leverage these databases when quoting projects.
industry
Business Services
experience
Not Specified

White Plains, NY
Act as a liaison between customers, technical pre-sales, sales teams and the product development team. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
industry
Manufacturing / Diversified
experience
Less than 5 years

Engineer - API Support

Boston, MA
Engage with and provide internal and external engineers, designers, and other technical stakeholders with solutions, documentation, all the way through implementation of our product.
industry
Business Services
experience
Not Specified

Framingham, MA
Specify and support emulation of customer environments and use cases during development to support continuous integration and product/feature testing and refinement.
industry
Business Services
experience
8 - 10 years

$85K - $120K - Lancaster, MA
Analyze customer requirements and oversee projects from concept through production; investigate and propose new injection molding and technologies.
industry
Business Services
experience
Less than 5 years

Needham, MA
The desire to learn new soft and technology skills and the desire to coach, mentor and train peers throughout the organization.
industry
Manufacturing / Diversified
experience
Less than 5 years

Cambridge, MA
Collaborate with the Development Team to tackle the high scalability challenges that come with rapid growth.
industry
IT Consulting/Services
experience
Not Specified

$85K - $120K - Hudson, MA
Determine the physical properties needed to achieve the desired performance requirements; revise the geometry of the design as needed based on characteristics of the material selections.
industry
Business Services
experience
Less than 5 years

$70K - $120K - Sutton, MA
Lead person for final validation of product produced through processes such as extrusion and silicone injection molding.
industry
Insurance
experience
5 - 7 years

Waltham, MA
Responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
industry
Networks
experience
Less than 5 years

East Hartford, CT
Develop creative, optimized in-service fleet upgrade programs and logistical solutions that improve metrics for customer satisfaction, technical reliability, and logistical performance.
industry
Engineering Services
experience
5 - 7 years

Acton, MA
You will be responsible for managing and supporting the systems which are used by the release engineering team. This includes maintaining and upgrading Jenkins, JIRA, Coverity, and BitBucket.
industry
Information Services
experience
5 - 7 years