Develop and execute behavioral change management plans to ensure project management adoption of new systems and processes. Incorporate industry best practices, conduct internal and external benchmarking, and implement standards, key measures, and metrics.
Leads multiple teams in planning, coordinating, developing and implementing information technology/systems to support a broad spectrum of business needs for a Waste Management business unit/s or major IT sub-function.
Establishes, and administers the overall policies and goals for the information technology department; manage an IT department consisting of end user help desk specialists, hardware deployment and application specialists.
Contribute to planning and lead execution of establishing a roadmap and vision for information delivery and management; including the enterprise data warehouse, big data, BI & analytics, content management and data management.
Support the IT Business Partner as they manage the relationship with key business leaders with respect to IT portfolio planning and project prioritization to meet strategic and tactical business objectives.
In this role, the selected candidate will be responsible for the successful delivery and NPS/CSAT of all engagements across large, global clients, monitor and improve account-wide delivery execution, reporting, and communication standards.
Rresponsible for engaging clients in analyzing, prioritizing and governing demand for IT services; accountable for all such IT services; and responsible for insuring that projects realize their intended Business benefits.
Responsible for managing all Enterprise infrastructure technology including systems reliability, security, support, applications and planning. Environment includes Microsoft applications, Active Directory, Virtualization, SAAS, and Cisco.
Lead initiatives for global and provide guidance for regional supplier consolidation, improved supply chain efficiencies, cost savings and avoidances. Liaise with procurement peers to provide a coordinated approach facilitating the maximum benefits to the business.
Responsible for the overall availability, performance optimization, security, and health of the companys voice communications infrastructure, data communications infrastructure and mobility infrastructure.
Drives Internal Audit practices to enable processes and technologies that will improve the internal control and efficacy over the development, maintenance and operations of computer-based systems for its subsidiaries.
This individual should possess technical depth, breadth, take risks and an enviable track record of success to build leadership trust, comfortable in a dynamic environment and ability to focus and get things done.
In this role, the selected candidate will manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFI response, multi-day client workshops, RFP response creation and submission, negotiation and deal signing.