Job Market Guide: Customer Support Engineer jobs in Hartford-New Haven

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Hartford-New Haven. Customer Support Engineers in Hartford-New Haven have between ${} and ${} years of experience, averaging $${} years of experience.

93 Customer Support Engineer jobs in Hartford-New Haven

Support Engineer

Islandia, NY
Identifying complex or high impact issues and coordinating with senior staff where necessary for resolution. Escalating unresolved customer issues to the appropriate subject matter expert or manager according to product line procedures.
industry
IT Consulting/Services
experience
Less than 5 years

Newton, MA
A Technical Support Engineer to provide enterprise level technical support for large corporate clients via phone, web, email, chat and other support channels as required.
industry
Software
experience
Not Specified

MA
The ability to diagnose, troubleshoot and resolve customer issues. Establishing and maintaining a positive relationship with customers via telephone or written communication is a must.
industry
Software
experience
Not Specified

Mahwah, NJ
Ensure that Design Control relevant deliverables are established on time and meeting required quality standards.
industry
Semiconductors
experience
Less than 5 years

Nashua, NH
Attend team meetings, collaboration sessions, internal and external trainings and participate in an on call rotation.
industry
Software
experience
Not Specified

IT Support Engineer

Nashua, NH
Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling.
industry
Software
experience
Not Specified

Chelmsford, MA
Provide technical support to customers and resellers over email, phone and chat mediums, Document, escalate and follow through with product bugs and/or issues.
industry
Software
experience
Less than 5 years

Lexington, MA
Support ongoing operations on the manufacturing floor. Attend manufacturing morning meeting. Respond and troubleshoot process issues; evaluate process data including bioreactor performance.
industry
Biotech/Pharma
experience
Less than 5 years

Woburn, MA
Responsible for identifying patterns in customer returns and working with engineering teams to implement the actions required to rectify systemic issues.
industry
Semiconductors
experience
5 - 7 years

North Reading, MA
Direct interaction with customers and other company departments to understand, document, troubleshoot and resolve customer issues in a timely manner.
industry
Information Services
experience
Less than 5 years

Waltham, MA
Ability and willingness to self-teach new and advance software functions; coaching and instruction will be provided, but we want someone who goes after knowledge.
industry
Software
experience
Less than 5 years

Pearl River, NY
Provide world class technical solutions over the phone, email, or remote desktop connections.
industry
Business Services
experience
Not Specified

Needham, MA
The desire to learn new soft and technology skills and the desire to coach, mentor and train peers throughout the organization.
industry
Manufacturing / Diversified
experience
Less than 5 years

Boston, MA
Provide outstanding technical assistance to our customers through live troubleshooting and problem isolation.
industry
Retail / Diversified
experience
Less than 5 years

North Billerica, MA
Provide customer support for escalated Tier 2 level issues via email, phone, LiveChat, and other electronic media.
industry
Market Research
experience
Less than 5 years

Boston, MA
Provide advanced technical support for ERT's product suite to primarily internal users (e.g. Tier 1, Release Engineering, Study Teams, etc).
industry
Advertising & Marketing Services
experience
5 - 7 years

Concord, MA
Review, revise and maintain commissioning handover documents provided by SI Team for production customers.
industry
Networks
experience
Less than 5 years

$110K- $120K - Burlington, MA
The Resident Support Engineer will be responsible for providing onsite post sales support to this customer.
industry
Staffing & Recruiting
experience
8 - 10 years

North Reading, MA
Direct interaction with customers and other company departments to understand, document, troubleshoot and resolve customer issues in a timely manner.
industry
Information Services
experience
Less than 5 years

Chelmsford, MA
Provide exceptional technical support for Intronis partners and customers, escalate and triage any incoming issues that are non-standard.
industry
Software
experience
Less than 5 years

Westborough, MA
Respond to all technical support tickets via telephone or web. Find technical resolutions to unknown or new scenarios.
industry
IT Consulting/Services
experience
Less than 5 years

Wakefield, MA
Provide technical support to assist clients during and post implementation.
industry
Engineering Services
experience
Not Specified

Lexington, MA
Provide technical support covering the full life-cycle of Imprivata products to external customers, partners and employees.
industry
Security Services
experience
Less than 5 years

Field Support Engineer

Rensselaer, NY
Sets up administrator and service accounts, maintains system documentation, tunes system performance, installs system-wide software, and allocates mass storage space.
industry
IT Consulting/Services
experience
5 - 7 years

Waltham, MA
Investigate and report on incidents (i.e. post mortems) to potentially large audiences; create reports and alerts to act as quick indicators of incidents and overall site health.
industry
Business Services
experience
Not Specified