Job Market Guide: Customer Support Engineer jobs in Hartford-New Haven

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Hartford-New Haven. Customer Support Engineers in Hartford-New Haven have between ${} and ${} years of experience, averaging $${} years of experience.

82 Customer Support Engineer jobs in Hartford-New Haven

Waltham, MA
Manage/monitor high-severity issues and escalations within your team to assure focus remains on the highest priority issues and keep management informed of any potential problems.
industry
Biotech/Pharma
experience
Not Specified

$50K - $90K - Clifton, NJ
Compile pertinent data for calculating quotes ensuring all data is received from clients, Engineering and Purchasing; provide program and delivery schedule updates through out the program.
industry
Manufacturing / Diversified
experience
5 - 7 years

Woburn, MA
Drives quality improvements to meet all customer expectations regarding PPM of product shipped, quality of 8D reports and cycle time of customer requests.
industry
Semiconductors
experience
5 - 7 years

Rutherford, NJ
The Server Break Fix Engineer will identify and coordinate all customer service related activities and objectives with assigned customer base.
industry
Consulting
experience
Less than 5 years

Woburn, MA
Drives quality improvements to meet all customer expectations regarding PPM of product shipped, quality of 8D reports and cycle time of customer requests.
industry
Semiconductors
experience
5 - 7 years

Hudson, NH
Answers application and technical service related questions using troubleshooting methods derived from experience and knowledge of both the ICP and Mercury Product Lines.
industry
Aerospace / Defense
experience
5 - 7 years

MA
Lead installation of complex multi-phase systems composed of IT infrastructure and patient monitoring in both clinical and non-clinical environments across an expansive geography.
industry
Energy & Environmental Services
experience
5 - 7 years

$130K - $150K - Weehawken, NJ
Uphold high standards for timely issue resolution; contribute expertise to the management of existing and new IT products and services; define workarounds for known errors and initiate process improvements.
industry
Financial Services
experience
8 - 10 years

$90K - $120K - Stamford, CT
Responsible for the production operations of an enterprise Ecommerce SaaS platform that is used by hundreds of top US and European retailers and serves millions of international shoppers.
industry
e-Commerce
experience
5 - 7 years

$110K - $130K - Boston, MA
Provide telephone support technical assistance/developer support in analyzing, diagnosing, replicating and troubleshooting customers reported.
industry
Data Storage
experience
Less than 5 years

Fort Lee, NJ
Ensure all user support questions are being answered in a timely manner; ensure production systems are running smoothly; monitor systems to ensure availability and responsiveness.
industry
Staffing & Recruiting
experience
5 - 7 years

Cambridge, MA
Develop methods and best practices for delivering outstanding service, as well as participate in knowledge sharing through the creation of knowledge base articles.
industry
Engineering Services
experience
Less than 5 years

Burlington, MA
Provide hands-on development and leadership to a team of Software Developers and direct their activities in the delivery of Print and Scan Management software solutions.
industry
Business Services
experience
Less than 5 years

$110K- $120K - Burlington, MA
The Resident Support Engineer will be responsible for providing onsite post sales support to this customer.
industry
Staffing & Recruiting
experience
8 - 10 years

New York, NY
This includes creating and fine-tuning integration health monitors, managing the support ticketing system, escalation process and adherence to slas, leading ad-hoc tasks and projects, and interacting with clients to assist with their ongoing support needs.
industry
Advertising & Marketing Services
experience
5 - 7 years

Melville, NY
The Technical Support Engineer will provide phone-based and web-based technical support to their resellers regarding product connectivity and functionality integration.
industry
Information Services
experience
Less than 5 years

Bedford, MA
Interface with various departments and customers to ensure smooth scale-up, technology transfer and validations.
industry
Biotech/Pharma
experience
5 - 7 years

Rutherford, NJ
The Customer Service Engineer will establish and grow effective service relationships with assigned customer base. The Customer Service Engineer will provide server, tape, printer and library hardware diagnosis and repair.
industry
Consulting
experience
Less than 5 years

Boston, MA
Diagnose, troubleshoot, and repair handheld devices, tablets, eSense devices, and related peripherals used by the ERT product suite.
industry
Advertising & Marketing Services
experience
5 - 7 years

Melville, NY
Document all calls into the Call Management system in order to manage callers' inquiries in the most effective and professional manner to ensure efficient follow up and timely solution.
industry
Consumer Electronics
experience
Less than 5 years

Sales Support Engineer

$50K - $70K - Milford, MA
Manage key accounts as assigned to ensure customer satisfaction and a seamless manufacturing/engineering process.
industry
Medical Devices & Diagnostics
experience
5 - 7 years

Melville, NY
The Technical Support Engineer will provide phone-based and web-based technical support to their resellers regarding product connectivity and functionality integration.
industry
Information Services
experience
Less than 5 years

Wilmington, MA
Provide escalation support for short-term problem resolution activities.
industry
Consulting
experience
Not Specified