In this role, you will Write, rewrite, edit, and delivers technical documents such as Requirements Specifications, Design Documents, Installation and Configuration Guides, Transition Plans, Training Materials, and User Manuals.
In this role, you will resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
In this role, the selected candidate will maintain the integrity and security of servers and systems; manage the functionality and efficiency of a group of computers running on one or more operating systems.
In this role, you will establish professional relationships and effectively communicates with all those involved in the project. Interfaces constantly to maintain accurate status reports and project reviews.
The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data centers and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of structured cabling with the larger objectives of the business.
The selected candidate will provide technical and program management support in analysis of missions, program goals, program and technology evaluations and effectiveness analysis for DoD EW mission areas and capabilities.
In this role, the selected candidate will manage, research, and resolve issues relating to VMware automation products including basic isolation of issues located in third party products that interact with VMware automaion products.
The selected candidate will provides remote technical support for end-users inclusive of troubleshooting and repair of hardware and software related issues, including peripheral devices, connectivity to local and wide area networks.