In this role, you will initiate and complete performance and functionality testing of all enterprises operating system builds by using automated testing tools and also provides related troubleshooting assistance to desktop support teams.
This position requires demonstrated excellent customer relations and data analysis skills. The preferred candidate will have very strong oral and written communication skills. He/She must be confident and comfortable working in an environment with undefined processes, changing requirements and be able quickly adapt and help bring structure and results to support the customer mission.
This position will work with ITD to translate those functional business requirements into technical requirements which will be used to build or modify the system. This position must also have the ability to communicate as effectively with executive staff for decision making.
In this role, you will work with IT and Business stakeholder to write system to system interface requirements for Complex Multi-System environment. Participate in the review of current business processes and demonstrate improved processes.
Assist in the development and execution of enterprise-wide operational improvement programs at the department and agency business level, identifying their core competencies, defining measures, and identifying capabilities.
The analyst will perform Fit-Gap analysis at an advanced level to identify differences between organizations business processes and make recommendations for business process and system requirements changes.
The Cloud PMO Business Analyst will facilitate project management principles, practices and processes based on common billing and financial standards. PMO analyst will be responsible to apply, and track multiple CSP pricing processes for VM and storage solutions using cloud technologies secondary customers.
In this role, the selected candidate will proactively solicit feedback on channel programs and processes via surveys, customer visits, and regular engagements with the partner sales teams, and develop metrics to measure effectiveness of partner programs and engagement in executing solutions sales; increasing sales growth-rate increases and partner investment in the Panduit relationship.
The Scrum Master/Business Analyst will serve as a dedicated team member who has the primary responsibility to support their self-organizing, self-managing team successfully achieve their daily, iteration, and release goals and delivery objectives.
The Technical Analyst implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel.