Manage day to day technical operations; drive the onboarding of new products by working with sellers to collect product data, and then registering / publishing the product using internal tools. This includes manual data entry.
The ideal candidate will understand all phases and aspects of federal government business development and capture management, including: teaming strategies, business negotiations, as well as the ability to recognize and act upon opportunities within the associated market sectors.
Leverage knowledge of your customers environments to assist support engineers and service teams in better serving your customers. Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning.
As a Cloud Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business critical applications.
The APS organization within Systems Engineering owns the core services platforms supporting applications / channels participating in the sales, ordering and activation space for residential customer services.
As a Senior Cloud Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business critical applications.
Develop and lead the successful execution of cross-functional enablement programs for the global public sector technical teams (professional services, solution architects, and business development teams).
In this role, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of Amazon Web Services (including Amazon EC2, Amazon S3, Amazon DynamoDB & RDS databases, and many more).