The Individual shall monitor network equipment power and environmental control equipment, including the environmental support systems and notify appropriate VA personnel (in accordance with the VAs incident notification scheme) when any of this equipment fails and/or does not appear to be performing adequately.
In this role, you will provide intermediate level analysis of voice, video, and data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices.
In this role you will be establishing and maintaining strong business relationships with hospital, physician, pharmacy, or ancillary providers, and ensuring the network composition includes an appropriate distribution of provider specialties.
In this role, you will responsible for the operations of the help desk to include the direct supervision of the staff, assignment of work, schedules, day to day workflow, and operating costs, ensuring remedy tickets are closed and that sites are monitored and system outages reported on.
In this role, the selected candidate analyzes voice; video; radio-frequency; and/or data communications networks; including planning; designing; evaluating; selecting; and upgrading operating systems and protocol suites and configuring communication media with concentrators; bridges; and other devices.
In this role, the selected candidate will respond to network/ telecommunication requests, make recommendations for improving system performance, and serve as troubleshooter on major telecommunications and network issues.
In this role have prior technical product management experience, ideally in the networking space. The selected candidate will communicate complex technical issues simply and convincingly to a wide range of audiences.
In this role, the selected candidate will analyze network activity and network problems to Client and prevent systematic errors; recommends network design changes/enhancements for improved systems availability and performance.
In this role, you will be responsible for maintain readiness by maintaining all of the IT equipment and workstations, providing occasional data transfer officer (DTO) support, stocking supplies and consumables, assisting the government lead with the prioritization of new capabilities, and supporting purchasing processes and the installation of new procurements.