In this role you will be looked on as an experienced, independent thinker, bringing in best-practices from the outside to implement and drive process and tools enhancements for post-sales installation, operations, and support teams across the nation.
The Senior Network Operations Manager will be responsible for the day-to-day activities of the Global Command Centers Network Operations Service Desk. The NOC Director will be responsible for managing Technical Analyst Teams, Events Management and Operational Analyst Teams.
In this role, you will be responsible for marketing related reporting and analytics; process building / refinement; planning and budgeting ( in conjunction with corporate marketing / marketing leadership ); marketing technology selection, implementation, governance and roadmap development; data management; best practices syndication; and marketing skills development.
In this role, the selected candidate must have an experience leading an operations center in a high stress, multi-tasking environment; solid knowledge of ITIL Incident, Problem, and Change Management practices.
In this role, you will be responsible for managing the Federal Proposal response team. In this capacity, the Director of Federal Proposals provides oversight and management of the Federal IDIQ Task Order proposal team and provides and directs proposal support as necessary for strategic opportunities.
In this role, you will manage a portfolio of DevOps technologies that support software being built to support technology automation for Storage, Backups and Operating system in the public cloud as well as on-premises.
In this role, the selected candidate will establish and maintain regular written and in-person communications with the organizations executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.
In this role, you will be responsible to oversee and maintain a functioning and consistent organizational structure for the finance & operations (f&o) team and identify and allocate staff and resources to provide the necessary support to home and field office operations.
In this role, you will be responsible for maintaining high standards of all activities within the facility(s). Ensure that the quality management system procedures and processes are implemented and maintained.
In this role, you will manage the functional responsibilities of Subject Matter Expert ( SME ) support, Promotions and Proposal Support, Business Intelligence and data management, and Federal Classroom training programs.
The Senior Director of Network Operations is responsible for the NOC (Network Operations Center), SOC (Security Operations Center), and must have a deep understanding of the College Boards business and be able to build strong working relationships with all levels of staff and management across the organization.