Job Market Guide: Customer Support Engineer jobs in Harrisonburg

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Harrisonburg. Customer Support Engineers in Harrisonburg have between ${} and ${} years of experience, averaging $${} years of experience.

49 Customer Support Engineer jobs in Harrisonburg

Falls Church, VA
Troubleshooting skills to identify root cause of user reported problems for a dynamic intranet based web application.
industry
Business Services
experience
Not Specified

Quantico, VA
Collect information about incidents and problem to evaluate root causes. Reports information and make recommendations to the Service Desk Director, PMs, and customers.
industry
Business Services
experience
Less than 5 years

Dumfries, VA
provide engineering support services to include but not limited to engineering analysis (including finite element analysis), feasibility studies, design, development, technical reviews, production-ready drawings, prototype production and testing, production qualification testing, production engineering support, configuration control and configuration management.
industry
IT Consulting/Services
experience
8 - 10 years

Richmond, VA
Proficient ability to translate and implement business integration requirements into technical solutions, verifying requirements, adhering to standards, and performing risk assessments.
industry
Financial Services
experience
Less than 5 years

Springfield, VA
This position will coordinate with management and peers to ensure the integrity of high quality operational products, including procedures, tools, detailed event logging, and system configuration.
industry
Aerospace / Defense
experience
Not Specified

TYSONS CORNER, VA
The Application Support Engineer opportunity is a key position in Cvents Sofware Development teams, which design, develop, and operate large-scale, Internet-based applications.
industry
Business Services
experience
Less than 5 years

Reston, VA
Perform hands-on installation, configuration, and troubleshooting of ScienceLogic appliances.
industry
IT Consulting/Services
experience
Not Specified

Chantilly, VA
Understanding of basic research, applied research, and advanced technology development activities; experience in needs and requirement analysis, documentation and document preparation.
industry
Aerospace / Defense
experience
Less than 5 years

Arlington, VA
Knowledge of industry accepted standards and best practices related to Information Management Operations and with ITSM best practices.
industry
Telecommunications
experience
Less than 5 years

Fairfax, VA
Perform desktop level fixes, including install and upgrade software, install hardware, implement file backups, and configure systems and applications.
industry
Consulting
experience
Not Specified

Fort Belvoir, VA
Provide technical solutions to automate processes or functions to improve business operations; review and assist in integrated technical approaches to define, document and recommend appropriate directions, courses of action to senior leadership.
industry
Information Services
experience
8 - 10 years

Arlington, VA
This UC&C Lync Support Tech will primarily be responsible for operation and support of the Accenture Federal Services Skype dedicated support team. This
industry
Energy / Utilities
experience
Less than 5 years

Herndon, VA
Responsible for providing initial remote troubleshooting support to customers and personnel. This person must have strong call center skills, and be capable of clearly communicating issues and impact across multiple groups, including customers. Ability to analyze complex customer problems, assess the scope of impact, identify options for problem resolution and act to resolve issues or escalate as appropriate.
industry
IT Consulting/Services
experience
Not Specified

Cloud Support Engineer

$70K - $80K - McLean, VA
The Cloud Support Engineer is well versed in cloud network technologies and is able to carry out the highest level of troubleshooting, with minimum assistance from others, while resolving issues among a variety of environments to include computers, applications, servers and platforms in both dedicated and multi-tenant environments.
industry
Networks
experience
Not Specified

Customer Support

Mc Lean, VA
Responsibilities include performing one-on-one customized training as well as classroom training, and conducting system briefings to users and customer management.
industry
Software
experience
11 - 15 years

Fairfax, VA
Provide integration of CDSs into DHS services & promote capabilities to DHS users. Engineering for component requests (detail engineering of solution to fit architecture).
industry
Aerospace / Defense
experience
8 - 10 years

Mc Lean, VA
Provide high level and critical support to our expanding Federal customers; develop & maintain processes to protect the confidentiality, integrity, authenticity of information at appropriate levels.
industry
Software
experience
Less than 5 years

Dahlgren, VA
Provide subject matter expert support to JWAC in support of combatant commands, joint staff and other DoD customers as they relate to precision targeting and effects based analysis.
industry
Information Services
experience
11 - 15 years

Reston, VA
Assist customers with obtaining access to resources such as share drives; applications; and proprietary databases; as well as adding customers to active directory groups.
industry
Telecommunications
experience
8 - 10 years

Reston, VA
Provide technical assistance and support for incoming queries and issues related to computer systems; software; and hardware; respond to email messages from customers seeking help.
industry
Telecommunications
experience
8 - 10 years

Mc Lean, VA
Prepares deliverables including but not limited to weekly operational highlights, CONOPS, status presentations, requirements, readiness test plans and control gate documentation.
industry
Aerospace / Defense
experience
5 - 7 years

Herndon, VA
This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing.
industry
e-Commerce
experience
5 - 7 years