In this role, you will be responsible to assist with the implementation of product upgrades and new products, including testing and evaluation, input to decision regarding timing of the deployment to minimize impact, and resolution of issues during deployment.
In this role, the selected candidate will perform daily system monitoring; verifying the integrity and availability of all hardware; server resources; systems and key processes; reviewing system and application logs; and verifying completion of scheduled jobs such as backups.
In this position, you will assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process.
The Recycling Representative is responsible for ethically and professionally representing International Paper in the recycling marketplace. This position is responsible for maintaining the existing customer accounts and developing new profitable business for the Company.
In this role, you will be responsible for providing technical assistance and support related to computer systems; hardware; or software. Responds to queries; runs diagnostic programs; isolates problem; and determines and implements solution.
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$60K to $80K -Reston, VA
This position is for a Help Desk/Desktop Support with Knowledge of IT standards and technical requirements to install, configure, and test software on customer workstations; and to solve other end user IT problems.
In this role, you will manage open tickets in the ticketing tool, escalate and follow through as needed until resolved. Ensure appropriate procedures are followed, obtain feedback from government personnel and propose actions for process improvement when appropriate.
In this role, you will be responsible for meeting software compliance standards. Evaluates interface between hardware and software, operational requirements, and characteristics of overall system. Documents testing and maintenance of system corrections.