Job Market Guide: Customer Service Manager jobs in Harrisonburg

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Harrisonburg. Customer Service Managers in Harrisonburg have between ${} and ${} years of experience, averaging $${} years of experience.

11 Customer Service Manager jobs in Harrisonburg

Help Desk Manager

Reston, VA
Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
industry
IT Consulting/Services
experience
8 - 10 years

Falls Church, VA
Act as a Point of Contact ( POC ) for questions or difficulties that arise related to the contract, interfacing with the CO, COTR, and Government leadership on a daily basis.
industry
Industrial Equipment & Supply
experience
8 - 10 years

Falls Church, VA
Direct and manage customer support employees, maintaining full compliance with all required policy, regulations and directives.
industry
Business Services
experience
11 - 15 years

Chantilly, VA
Provide the highest level of support to clients by resolving service requests that have been escalated by lower tiers.
industry
Business Services
experience
5 - 7 years

Vienna, VA
Work closely with designated sales teams to ensure understanding of customer needs and drive quality interactions and sales outcomes; leveraging the Value Selling Process.
industry
IT Consulting/Services
experience
15+ years

Richmond, VA
Responsible for performance reviews to assess strengths and development needs providing feedback and opportunities for growth.
industry
Financial Services
experience
Less than 5 years

Newington, VA
Under general supervision, responsible for providing second level telephone support to end-user community on hardware, software and network related problems, questions and/or issues. Troubleshoots determine problems for operating systems, applications and remote access, email and telephone and wireless issues.
industry
Telecommunications
experience
Less than 5 years

Dahlgren, VA
Provide support, maintenance, deployment, and enhancement to the desktops, servers, printers/peripherals, and network infrastructure.
industry
IT Consulting/Services
experience
Not Specified

McLean, VA
Participate in activities relating to contingency planning, business continuity management and IT disaster recovery in coordination with relevant Aireon functional and third party managers.
industry
Telecommunications
experience
8 - 10 years

Sterling, VA
Mentoring activities to ensure the development and career progression for Buying Center & Procurement Help Desk staff.
industry
Business Services
experience
5 - 7 years

Newington, VA
Responsible for providing second level telephone support to end-user community on hardware, software and network related problems, questions and/or issues; troubleshoots determine problems for operating systems, applications and remote access, email and telephone and wireless issues.
industry
Telecommunications
experience
Less than 5 years