In this role, you will work Experience of the Future- Helping clients envision and realize new experiences that stretch across physical and digital work spaces, advancing business performance, culture, productivity and innovation.
In this role, you will establish and maintain technical and financial reports to show progress of projects to management and customers, organizes and delegates responsibilities to subordinates and oversees the successful completion of all assigned tasks.
In this role, you will be responsible for opening, tracking and closing trouble tickets that ensures problem ownership and promotes end user satisfaction. Tracks activities of field engineers to who tickets were assigned.
In this role, you will be responsible for data entry and gathering of manufacturing and print specifications instructions into the systems used for communication, scheduling, estimates and producing the customer finished product.
In this role, you will be responsible for monitoring and managing customer applications and operational architecture through a 24/7 Operating Center environment to ensure Service Level Agreements are met. The selected candidate will be responsible for the cost, schedule and technical performance of company programs or subsystems of major programs.