In this role, the selected candidate will establish milestones, anticipates issues, and monitors adherence to project scope, requirements and design documents, schedules, and to the CSSC software development process.
In this role, the selected candidate will manage and increase the effectiveness and efficiency of the Operations Team and HelpDesk support, through proper troubleshooting and prioritization methods as well as coordination and communication between the clients and the internal team.
In this role, you will work closely with the CSSC Technical Project Management team to: share best practices, help resolve project issues, and ensure that staff is properly allocated to tasks by considering staffs skills and interests, and the projects needs.
In this role, you will provides written design documents, test plans and test results. Is responsible for system performance optimization, maintenance, and production support and enforcing departmental web policies and standards.