The DLS Production Manager is a critical role to the model responsible for ensuring that all programs and projects are moving through the operating process, meeting SLAs, adhering to standards and maintaining a solid quality assurance and testing record towards delivery.
Responsible for the direction of the Help Desk overseeing the management of phone and in-person support to users in the areas of e-mail, directories, standard desktop applications, and applications developed or deployed for the client.
Responsible for the day-to-day operations of the Intake coordinators, Medical Management Assistants, and Medical Review Registered Nurses who specialize in Intake services and Outpatient Medical Review. Responsible for maintaining adequate staffing, and ensures processes are followed according to policy and procedures.
Meet/exceed annual budget on orders from quoted repairs and upgrades to existing equipment; new maintenance sales through new equipment conversions; create a solid sales pipeline; be able to use it for sales forecast accuracy.
The Business intelligence Manager will manage our data warehouse & business intelligence analytics and reporting. Requires strong business analysis, data warehouse/reporting and project management skills to successfully define and deliver projects of various size and complexity that impact multiple business units and IT stakeholders.
In conjunction with the comapnys Director of Global Marketing Procurement and the functional business leaders, the incumbent will lead the development of the Advertising & Marketing Technology categories and supplier relationships, incorporating key business and strategic sourcing strategies.
Creating client team snapshots including financial relationship analysis, and year in review accomplishments; in conjunction with firm partners and staff, identifying clients needing more organized client service delivery.