Perform operational investigations, evaluate and approve CAPA plans for transport and logistics related irregularities. Performs investigations related to warehousing in Canada and LATAM. Collaborates with relevant regional managers, in areas of responsibilities on matrix, KPIs and reports for the whole region.
Maintains system for monitoring regulatory requirements and trends, including QA related issues within the industry; responsible for maintaining ISO quality system certification and management of all outside audits.
Manages and/or performs ehs activities, training and reporting in compliance with epa, osha, and other relevant standards. Coordinates hazardous waster disposals and reporting and other related actions.
Responsible for verifying that each contract products follows a defined process which is in conformance with contractual requirements. Formulate and implement a continuous quality improvement program across the contract that supports process.
The Global Supplier Quality Manager is responsible for leading a supplier quality engineering team globally to establish and improve the comprehensive supplier quality program, which includes supplier QMS qualification & improvement, supplier strategy, supplier product quality, supplier audit, root cause analysis and 8D effectiveness, supplier quality scorecard and continuous improvements.
Establish and coordinate the projects Quality Assurance program, process and procedures according to project requirements and industry best practices including ownership of the program Quality Assurance Surveillance Plan (QASP).
The Quality Management Unit Manager is responsible for overseeing and leading the GHSC-PSM Quality Management Unit (QMU). This may include involvement, as requested by project leadership, in strategic planning, development of organizational objectives and establishment of project goals which are the basis for defining the process requirements necessary to establish and maintain the GHSC-PSM Quality Management System (QMS).
Plans, develops and implements quality monitoring processes for phone, chat and e-mail responses, monitoring at least one type of interaction for each Knowledge Advisor each month, in most circumstances .