The IT Support Analyst provides high quality customer focussed end user technical support and helps maintain components of CPIs global IT infrastructure operations. Based at Malvern CPI Headquarters location but is also responsible for supporting users at Bedford and Las Vegas sites.
The infrastructure support analyst will be involved in providing local infrastructure, server room and end user support. They will implement projects designed to improve the IT enterprise and benefit the US sites. The main responsibility is to ensure the quality and consistency of infrastructure support to the highest standards and continuously evolving solutions to meet the needs of the business.
Designs, tests, and implements secure operating systems, networks, security monitoring, tuning and management of IT security systems and applications, incident response, digital forensics, loss prevention, and eDiscovery actions.
Must possess expert knowledge in two or more of the following areas: Vulnerability Assessment, Intrusion Prevention and Detection, Access Control and Authorization, Policy Enforcement, Application Security, Protocol Analysis, Firewall Management, Incident Response, Encryption, Web?filtering, Advanced Threat Protection.
Define and validate security tests, certifications, and evaluations of applications and general support systems processing sensitive and/ or confidential information as defined by PBS and the NIST Risk Management Framework.
This position is responsible for ensuring that ICMA-RC's application landscape is secured. You will work with the development teams to ensure the implementation of appropriate security governance (policy, procedures, baselines and monitoring); assess current controls and residual risk for appropriateness, and test compliance of policies, procedures and monitoring.