In this role, you will develop and presents customer with the Engagement / Delivery Plan for the contracted solutions. The selected candidate will conduct regular Solution reviews with the customer to demonstrate value of company.
The Business Development and Customer Success Operations Manager will support functions essential to the Sales teams productivity to build strategy, analytics, process and tools that accelerate our performance. This person will provide the sales team with operational insight as it relates to the sales process.
Build trusted relationships with customers senior/strategic management, business and IT teams to deliver the SAP Enterprise Support portfolio in alignment with the SAP Enterprise Support and Preferred Care charter.