In this role, you will support implementation of and technical assistance related to healthcare delivery and payment reform programs, with particular focus on government healthcare programs (e.g., Medicare, Medicaid).
In this role, you will develop various CPIC artifacts, including project scheduling and earned value management, capital planning, such as the IT Portfolio Summary and IT Major Business Case Detail (formerly Ex. 53 and 300), risk management, program budgeting, cost management, and BPA monthly status reporting.
The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 (including Outlook 2010), Active Directory, Microsoft Lync/Skype for Business, HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x.
The Client Support Analyst II provides resolution to customer issues that are escalated through all access channels. The support is often consultative and addresses intermediate to advanced service related issues. The Client Support Analyst II applies subject matter expertise in the area of expense reimbursement.
In this role, you will assist with the development of required acquisition lifecycle logistic program documentation, milestone documentation, logistic support plans, and logistic considerations in program office planning documentation.
In this role, you will communicate and collect information from technical development teams to support their full understanding of the business reasoning and rationale for these changes and the timeline for implementation.
In this role, the selected candidate supports implementation of and technical assistance related to healthcare delivery and payment reform programs, with particular focus on government healthcare programs (e.g., Medicare, Medicaid).
In this role, you will provide business application support and plans for rollout of enhancements to existing applications. Defines system requirements, priorities, and recommends viable alternatives. Coordinates the efforts of internal and external team members to locate, assess, install, test, and maintain applications.