In this role, you will be responsible for interacting with hospital staff, patients, families, visitors, and/or ancillary departments
regarding patient care, concerns and conflicts by identifying and assisting resolution.
Follow all current standards and guidelines in the application of performance improvement, quality outcomes, risk reduction/mitigation, infection control, patient safety, patient experience and regulatory management operations.
Organize a program of both individual and group activities based on the needs of the residents. A balance of recreational activities including physical, social, religious, arts and crafts, diversional and intellectual is preferred.
Manage all top-priority customer issues through to resolution and identify improvement opportunities; develop and manage call center communications by employing multiple vehicles to ensure employee understanding and compliance.
The Director ensures the delivery of quality patient care, and implements processes, and development programs. This position is also responsible for the coordination, collaboration and communication of all aspects of CHRISTUS Spohn Shoreline Hospital.
In this role, you will be responsible for
the overall direction of Rehabilitation Services for CHRISTUS Health System - Shoreline. This position is accountable for all aspects of planning, development, marketing and management of financial operations and personnel resources for rehabilitation services. The Director ensures the delivery of quality patient care, and implements processes, and development programs.