In this role, you will manage and oversee processes of the assigned unit; ensures that activities of the areas are completed as scheduled; monitors wire activities and system performance to ensure that customer service level commitments and deadlines are met.
In this role, you will be responsible for
ensure adequate staffing levels are in place to assist and co-lead administrative and operational support with focus on margin. Set department/team goals with regular review and coaching with the assistance of site Director of Administrative Operations ( if applicable ) and / or Area / BU Director of Operations.
The Senior Technical Operations Manager supports the organization's mission to continuously improve the quality and service of the Laboratory. The primary responsibility of this position is to analyze, coordinate, and implement quality systems and programs across multiple locations and departments to meet business needs.
In this role you will drive operational performance with inspirational leadership; responsible for leading and developing a team to ensure that an exceptional level of service is provided and operational goals and service standards are met.